Invalid Gift Card Information. Please Try Again in 24 Hours
Fri May eight, 2020
12 Things to Endeavour if Your Visa Gift Carte du jour is Not Working
Visa® gift card not working? There are a number of reasons why a souvenir card may be declined. The near mutual reasons are that the card hasn't been activated, the cashier is running the incorrect type of transaction, the dollar amount beingness charged is greater than the card'south balance or the credit card processing machine is bumping upwards the accuse corporeality to either place a hold on the card or to let for a gratuity.
Below are the top reasons why your Visa gift bill of fare doesn't piece of work and half-dozen things you can check before calling customer service:
1. Has the souvenir Card Been Activated?
Visa souvenir cards are linked to bank accounts that generally must exist activated in club to receive transactions. Inactive cards will be declined if used for payment because the associated bank accounts are not ready to exist used. Think of the hundreds of gift cards institute on racks at the grocery store. Until the cards are loaded (or rather the accounts associated with the gift cards are loaded), the plastic has no value. The same is truthful for Visa gift cards, whether you buy them online or at the shop.
A growing number of Visa gift cards purchased in stores no longer have to be activated as a dissever footstep. When the gift card is loaded with value (purchased), the gift card is automatically activated. For some cards, particularly those that are purchased online, you volition withal need to perform activation separate from the card purchase process. Read the instructions on the back of your souvenir card or any insert that comes with the gift card to see if activation is required.
Read here for more information nigh Activating Your Souvenir Card.
2. Is the Gift Menu Being Run Correctly?
To use a Visa gift card as a "debit" transaction, you'll demand to enter a Personal Identification Number (PIN) at the Point of Sale (POS) terminal. Without a PIN, the gift card should be run as a "credit" transaction. (Delight notation, most gift cards–even if they are called prepaid debit cards–cannot be used at an ATM or bank to withdraw cash. Read the terms and conditions on your carte du jour to exist sure.)
If your gift card is not working or yous are not sure how the gift card should be candy, ask the cashier. I find that nearly cashiers know exactly how to handle each type of payment method presented.
iii. Is the Souvenir Card Balance More the Purchase Amount?
Visa gift cards are linked to bank accounts that cannot be overdrawn. If the purchase is greater than the funds available, the card may exist declined. To use a Visa gift card for fractional payment, inquire the cashier to split the purchase into two transactions. First, deduct the total amount of the gift carte, then pay the residuum of the purchase with some other grade of payment.
It used to exist that you could not use a Visa gift carte du jour to buy annihilation that cost more than than the balance of the souvenir card, but payment processing terminals are much more than sophisticated now. I always make a point to tell the cashier that I'k paying with a gift bill of fare and whether or not I believe it volition cover the total buy cost. This allows both of us to be prepared for a split-tender transaction–or completing the transaction with a second form of payment.
Read here for more data on Split-Tender Transactions.
When the gift card balance is less than the transction amount, use this trick to brand a fractional gift card payment online.
iv. Are you Using the Visa Gift Card at a Eatery or Salon
Although bank-issued gift cards are generally usable online, in stores, and anywhere that Visa or Mastercard are accepted, the merchant running the card through the organisation has more control over how the transaction is processed than the company that issued the bill of fare.
Older payment processing terminals at restaurants and other service merchants (e.k. salon or spa) may automatically run an authorization transaction of 20 percent more than than your total beak to ensure the gift carte has plenty funds to cover a gratuity. If this dollar value is greater than the card residue, the transaction may decline. Inquire the cashier to accuse simply the bill corporeality (minus any gratuity) or to reduce the bill amount past 20 percentage and retry the transaction. Be prepared to pay the nib divergence with some other class of payment.
five. Are you Using the Visa Souvenir Card at a Gas Station?
When a Visa gift card is swiped at a gas station pump, the dollar amount of the transaction is unknown. So gas station pumps typically pre-authorize $75 or more on the card swiped. If the pre-dominance amount is greater than the card'due south value, the transaction may be declined. To avoid having this agree placed on your souvenir menu, pay inside. Tell the bellboy to but charge the amount you specify.
Here is more than information on how to pay for gas with a gift card.
6. Are you Using the Visa Souvenir Carte at a Hotel?
Hotels often inquire for a menu during the check-in process, as a precaution, to cover incidental charges such equally using the phone, eating something out of the mini-bar, ordering room service or charging a meal to your room. When giving a card, the hotel may automatically place a hold on the menu for the estimated amount of the stay, plus upward to 30 percent for those incidentals. If the agree amount is greater than the balance of your souvenir carte funds, then this pre-authorization corporeality may decline. To avoid having a hold placed on your gift card, use a credit card when checking into the hotel, just tell the clerk you'd like to pay the final bill with your gift card.
vii. Are you Using the Visa Gift Menu for a Car Rental?
Many machine rental companies crave a credit card to make a reservation. To pay with a gift card, instead, make the reservation with a credit menu only tell the attendant y'all volition pay the final car rental neb with a gift carte du jour. Otherwise, you may be able to brand the reservation but the concur on your card will preclude the final transaction from being approved.
8. Are you Using the Visa Gift Card Online?
If you have a problem using your gift card for online or phone purchases, the almost likely reason is that the merchant's fraud screening procedure is matching the billing data entered at checkout with the billing data on your souvenir card account. If the addresses don't lucifer, the card may pass up. This is oftentimes the case when the Visa gift card is purchased at a grocery store or some place that doesn't require you to put a name and address on the physical carte.
To solve this trouble, register your card with the issuing bank making certain the name and address linked to the account are current. If you're non sure how to do that, await at the dorsum of your gift card. You should notice a website accost or a telephone number to call for client service. At Giftcards.com, for example, yous tin enter a name and accost when y'all activate your gift carte du jour. Other companies require you call the telephone number on the back of the card to do the same affair.
Please Note: Sometimes consumers mistakenly call back that they can annals Visa gift cards on any Visa gift menu site. This is not the case. You must register your Visa gift card with the company that issued the card. Check the back of the gift card to find out what company issued your gift card.
nine. Is the Online Merchant Treating the Card like Greenbacks?
Most Visa gift cards may not be used to obtain cash. However, some online merchants process banking concern-issued souvenir cards as a cash payment. Every bit a result, the gift card issuer, who is prohibited by law from allowing recipients to become cash back from a gift card, must decline the purchase. This happens oftentimes with incoming transactions from PayPal, occasionally with eBay purchases, and even sometimes at Amazon.com. If your accost is right, the residue is enough to complete the transaction and you're nonetheless getting a decline consequence from an online merchant, call the souvenir card issuer to discover out if the merchant is attempting to run the transactions as a cash purchase.
Read hither for more information on Problems using a Visa gift carte ONLINE.
ten. Are y'all Trying to Make an International Purchase?
If your Visa gift menu is non working, check to see where the website is located. I know that might seem strange, but Visa gift cards issued in the Us must be used in the United States. Visa gift cards may not be used for purchases exterior of the U.S. and that includes purchases on not-U.S. websites or by telephone.
Although Visa gift cards may not be used outside of the land, here is a list of gift cards that can be used in Canada and other countries.
eleven. Is there a Waiting Period on Your Carte?
Some gift menu sellers will not allow gift cards purchased at the shop to piece of work for a specified fourth dimension menses–generally 24-48 hours. If your Visa gift menu is non working, the card may have a time restriction on information technology. To find out, expect at the receipt and the terms and conditions on the menu. You should see a notification on the card itself or on your receipt. The waiting period or time delay is a fraud protection measure to ensure that the gift card has not been purchased with a stolen credit carte du jour. When the buy transaction is validated, the gift carte du jour will be activated. If the organisation is not automatic similar this, and so the waiting period helps ensure gift cards have not been purchased fraudulently. If your gift card is not working, bank check to see if your receipt or the card mentions a grace flow between buy and activation.
12. Have you Tried Using the Carte at Another Store or Website?
A few years ago, my son received a gift menu for his altogether. We tried to activate the carte du jour online, just the system said the card number was invalid. We tried to activate and check the remainder past phone, but we got the same response. I even called customer service. The woman I spoke to said the menu number was so quondam, she no longer could admission it with her organisation. Figuring nosotros were out of luck, we tossed the card on the counter and gave up.
A few weeks later, nevertheless, it occurred to me that we should merely try using the carte. The next time I had a purchase to make online, I entered the gift card number he had received. Information technology worked! I practice not know why the balance check system didn't piece of work, just we were able to apply the carte both online and in a shop. So when all else fails, I now suggest people to simply try using the card. Sometimes the back up systems fail, merely the card will even so work.
If Your Visa Gift Bill of fare is Not Working After ALL that…
If y'all've checked all of these things and your Visa gift carte is non working, then call the phone number or cheque the website typically listed on the back of the card. You volition need to contact the issuing company to observe out exactly why your bill of fare isn't working.
And 1 other thing. At Giftcards.com, transactions for online gambling sites, developed websites, money transfer services, PayPal and recurring beak payment will be declined. Check the terms and conditions on your Visa gift bill of fare to see if other restrictions apply. Read here for another perspective on why a Visa gift card doesn't work.
Do you take any other questions about gift cards or need gift bill of fare help? Reach out to me in the comments below, on Twitter (@GCGirlfriend) or on Instagram (@Gift.Carte.Girlfriend).
Happy Souvenir Carding!
~Shelley Hunter, Gift Card Girlfriend
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Source: https://www.giftcards.com/gcgf/giftcards-not-working
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